INTERNATIONAL ORDERS
□Shipping area
We ship over 120 countries via Express Mail Service(EMS).
<Express Mail Service（EMS）List of Countries and Areas>
https://www.post.japanpost.jp/int/ems/country/index_en.html
□Payment options
WE accept the following forms of payment.
VISA / MasterCard / American Express / apple pay / amazon pay / pay pal
□Shipping options
- We ship via Express Mail Service(EMS).
EMS is the fastest international mail service for sending up to 30 kg of documents and merchandise simply and conveniently.
- Shipping fee differ depending on product's weight.
- Package weight will be added to the product's weight.
- Pricing will be provided at checkout.
- The product is weighed by the shipping company, so there may be an error in the weighing result.
Please note in advance.
□Deliverly days
China, South Korea, Taiwan
2 to 3 business days
| ~ 500g (0.0g ~ 500g) | ~ 1.0kg (501g ~ 1.0kg) | ~ 2.0kg (1.1 kg ~ 2.0 kg) |
| 1,450 JPY | 1,600 ~ 2,200 JPY | 2,500 ~ 3,400 JPY |
Asia excluding China, South Korea and Taiwan
3 to 4 business days
| ~ 500g (0.0g ~ 500g) | ~ 1.0kg (501g ~ 1.0kg) | ~ 2.0kg (1.1 kg ~ 2.0 kg) |
| 1,900 JPY | 2,150 ~ 3,150 JPY | 3,500 ~ 4,550 JPY |
Oceania, Canada, Mexico, Middle East, Europe
3 to 5 business days
| ~ 500g (0.0g ~ 500g) | ~ 1.0kg (501g ~ 1.0kg) | ~ 2.0kg (1.1 kg ~ 2.0 kg) |
| 3,150 JPY | 3,400 ~ 4,400 JPY | 5,000 ~ 6,700 JPY |
United States including overseas territories such as Guam
4 to 6 business days
| ~ 500g (0.0g ~ 500g) | ~ 1.0kg (501g ~ 1.0kg) | ~ 2.0kg (1.1 kg ~ 2.0 kg) |
| 3,900 JPY | 4,180 ~ 5,300 JPY | 5,990 ~ 7,900 JPY |
Latin America excluding Mexico and Africa
4 to 6 business days
| ~ 500g (0.0g ~ 500g) | ~ 1.0kg (501g ~ 1.0kg) | ~ 2.0kg (1.1 kg ~ 2.0 kg) |
| 3,600 JPY | 3,900 ~ 5,100 JPY | 5,850 ~ 8,100 JPY |
□Return policy
We are not accepting products returns or exchanges.
If you have purchased a defective product, please send message to an email from the contact form at first. After that we will request you to send photos of defective products attached to an email.
□Contact
Please contact us from the contact form.
□Others
- Regardless of the service you choose, you may be responsible for import duties and taxes on your international orders.
- Unfortunately, we have no control over these charges or shipping delays and cannot predict that they may be.
- Please check the tracking number which sent after shipping.
https://trackings.post.japanpost.jp/services/srv/sequenceNoSearch/input?locale=en